RETURN WINDOW AND ELIGIBILITY 

We accept returns and exchanges within 7 days of delivery.

To be eligible:

• Items must be unworn, unused, and in the original condition with tags attached.

• We must be notified via email within 7 days of delivery.

Return requests made after 7 days from the delivery date will not be accepted.

How to Initiate a Return / Exchange

To start the process:

1. Email us at support@ziro6.com with your order number, reason for return, and photos of the item.
2. Once your return request is approved, we will provide a return address and instructions.

Please do not send products back without approval — unauthorized returns may be declined.

Shipping Charges for Returns

Customers are responsible for return shipping costs unless:

• We shipped the wrong item, or

• The product is defective.

In those cases, return shipping will be covered by Ziro6.

Refund Processing

Once we receive and inspect your returned item:

• A refund will be issued to your original payment method within 7–10 business days.

• You will be notified by email once the refund is processed.

Exchanges

If you request an exchange:

• We will ship the replacement item once the return is received and inspected.

• Any price difference (if applicable) will be charged or refunded accordingly.

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A Note From ZIRO6

We want you to be happy with your purchase! If something doesn’t fit or meet expectations, we’ll work with you to make it right. Just send us a message and we’ll guide you through the process.